Please read our Terms and Conditions as outlined below.
The Terms and Conditions appearing here have been incorporated by reference to your original agreement for services. Any capitalized terms used herein shall have the same meanings as set forth in your original agreement. To the extent any terms contained here are indirect conflict (topic for topic), then the terms found on the signed agreement shall control. Any and all terms not in conflict are a part of your complete agreement for services with Anastasia Painting.
Terms such as “we”, “us”, or “our” are to mean Anastasia Painting. Terms such as “you”, “the Client”, or “your” are to mean the individual or organization requesting services under the terms of this agreement. Anastasia Painting and the Client may be referred to herein individually as a “party” or together as the “parties” to this Agreement.
Because we allocate dedicated crew schedules and order job materials in advance, cancellations are subject to a liquidated damages fee depending on how far in advance notice is given. Please refer to Section 3 above or contact us as early as possible if your timeline changes.
Yes. Clients are responsible for removing fragile items, wall decor, electronic systems, and large furniture from the work area prior to our crew’s arrival.
We require clients to perform a final inspection within 48 hours of project completion. Any minor touch-ups identified within this window will be handled promptly before the job is officially closed.
You receive all applicable manufacturer product warranties, and we guarantee that all materials will be applied strictly to manufacturer standards.
If our crew discovers hidden structural damage—such as severe rot, faulty drywall, or deep stucco cracking—we will notify you immediately. Any additional prep or repair work required outside the original scope will be detailed in a written change order and approved by you before proceeding.
Coastal weather like heavy rain, high humidity, or extreme tropical storms can prevent paint and coatings from curing properly according to manufacturer standards. Under our Force Majeure policy, work will be paused during unsafe or unviable weather conditions and resumed as soon as weather permits, without penalty to either party.
The property owner is solely responsible for submitting selected paint colors and specs to their HOA or condo board. Approvals must be submitted within five (5) business days of contract execution, and project start dates will only be officially scheduled once HOA approval is confirmed in writing.
Yes. While our agreement grants us a license to take and share before-and-after photos for our portfolio, you may opt out at any time prior to project completion simply by notifying us in writing.